Refund Policy

At Bradley Family Farm, LLC, we take pride in providing high-quality farm products and carefully preparing every order for our customers. Due to the nature of our products, we have specific guidelines regarding refunds and returns.

Perishable Products

Because our products include fresh and frozen meats, eggs, and other perishable items, we cannot accept returns or exchanges once products have been picked up or delivered.

If you receive an order that has been damaged, incorrect, or there is an issue with the quality of your product, please contact us within 48 hours of receiving your order. We will work with you to address the issue and determine an appropriate resolution.

Non-Perishable Products

For non-perishable items such as candles, soaps, and other farm goods, please contact us within 7 days of receiving your order if there is an issue. Items must be unused and in their original condition to be considered for a refund or replacement.

Order Cancellations

Orders for custom, special-order, or limited-availability products may not be eligible for cancellation or refund once processing has begun.

Deposits for custom orders, including whole hog reservations, are non-refundable and will be applied toward the final purchase price.

Refunds

Approved refunds will be processed using the original payment method. Please allow time for your payment provider to complete the transaction.

Contact Us

If you have questions or concerns regarding your order, please contact us:

Bradley Family Farm, LLC
Email: [email protected]

Thank you for supporting our family farm.